1. Question: What is the difference between Enrichment and Syncs?
Answer: Enriching your leads and accounts can be done effectively by syncing all your accounts/contacts from DataFox into your CRM (Salesforce).
Please note the syncing can only be done once you have connected your DataFox account to Salesforce. You can sync one or multiple accounts instantly.
To better enrich your leads and accounts, you get 40+ verified company data points on contacts, leads, and accounts on your database. You can get a comprehensive CRM diagnostic report that can help you compare your data against the system’s completely-clean, proprietary data.
2. Question: I'm receiving an error message that says "user is not admin approved to access the app," how do I fix this?
Answer: This is because certain users in Salesforce aren't authorized to access the DataFox integration. This is super easy to fix. You'll want to click on Setup > Manage Connected Apps > DataFox > Manage Profiles and select which user groups to have permission. Here is a video that shows you how to do this inside of Salesforce:
Have additional questions? Reach out to us at firstname.lastname@example.org.